Can I use my travel agency software on my phone when I am away from the office?

Yes, in most cases you can. Travel agency software is usually built to work in a web browser, so you can sign in from a phone or a tablet the same way you do from your office computer. That means you can check a booking, look up a customer, pull up a confirmation and send it on, or see what your team has sold today while you are travelling or sitting with a client.

How comfortable it feels depends on the screen and on the task. Quick jobs like searching for a booking, reading a voucher or checking a payment status work well on a small screen. Longer jobs, such as building a complicated multi city itinerary, entering a group of passengers or going through detailed reports, are far easier on a laptop. Many owners settle into a pattern where the phone is for checking and responding and the desk is for the heavy work.

There are limits worth knowing. A mobile browser still needs a working internet connection, so there is no offline mode for taking bookings on a plane or in a weak signal area. Whether you also get a separate app rather than a browser view depends on your plan and on what you have set up, so it is best to ask rather than assume. Your staff logins and permissions carry over to the phone exactly as they are, which is good for control but means you should keep screen locks and passwords tight.

The next thing to do is open your software on your own phone and run through the two or three tasks you most often need when you are out, so you know before your next trip what works comfortably and what you will want to wait and do at your desk.