Can I use my own domain name for my white label travel portal instead of a web address with your name in it?

Yes, your white label travel portal can run on your own domain name, so your customers only ever see your own brand in the address bar and in the booking confirmations they receive.

The way it works is simple. You buy or keep the domain in your own name with any domain company you like, and you stay the owner of it. We then send you the small set of details you need to enter in your domain's control panel, or we can talk your web person through it. Once that is saved, the change usually takes effect within a day, sometimes a little longer depending on your domain company. We also arrange the security certificate so the padlock shows in the browser, which matters because customers are entering card and passport details.

You can point the whole domain at the portal, or just a part of it such as book dot yourbrand dot com, which many agencies prefer when their main website and blog already sit somewhere else. In that case your existing site keeps its address and the search or book now button simply sends people across to the portal. Two honest points to keep in mind. Your business email on that domain stays with whoever provides your email and is handled separately, so nothing changes there. And if the domain is registered by a former web designer or an agency you no longer work with, you will need to get access or transfer it before we can go live, which is often the part that causes delays.

Before your launch date, check that you can log in to your domain company's control panel yourself, decide whether you want the main domain or a subdomain, and let your account contact know the exact address you want so it is set up correctly from day one.