Can customers pay by card on my white label travel portal?

Yes, customers can usually pay by card while completing a booking on your white label travel portal. The payment page can form part of the normal booking journey, so the customer does not need to leave the portal and contact your agency separately to arrange payment.

The exact setup depends on your glideFares plan and the payment service available in your country. You may need an approved payment account in your agency name before card payments can be switched on. The card types, currencies and payment methods shown to customers are controlled by that payment service, so they may vary by location.

A successful card payment does not always mean that the travel booking is immediately confirmed. Flight seats, hotel rooms and other travel products remain subject to availability and final confirmation from the supplier. If a payment succeeds but the booking cannot be completed, the next action will depend on the payment status, the supplier rules and the way your payment service handles reversals or refunds.

Before opening the portal to customers, check which payment services your plan supports, which currencies you can accept, and how failed payments, refunds and booking confirmations will appear to your agency and your customers.