Can customers book on my white label travel portal without creating an account?

White Label Solutions
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Asked by Meera Shah 📅 Oct 30, 2026 8:11 AM

Can customers book on my white label travel portal without creating an account?

Answer

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Answered by Kavita Menon 📅 Oct 30, 2026 8:14 AM

Yes, customers can usually complete a booking as a guest without creating a login first. They will still need to enter the traveller details, contact information and payment information required for the booking. The exact checkout journey depends on the travel product, the payment setup and the features included in your glideFares plan.

Guest booking can make checkout quicker for someone who does not want to remember another password. After confirmation, the customer can receive the booking document and reference through the contact method collected during checkout. Some features, such as viewing past trips, managing saved traveller details or returning to an unfinished search, may only be available when customer accounts are enabled.

Allowing guest checkout does not remove the checks required by the supplier. A flight, hotel or other travel product may need particular traveller information before it can be confirmed. Changes and cancellations will also follow the supplier rules, whether the customer booked as a guest or used an account.

Before opening the portal to customers, check whether guest checkout is enabled in your setup, confirm which details are requested for each travel product, and complete a test booking journey so you know what the customer will see.

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