Can I have my white label travel portal in another language so my local customers can book in their own words?

Yes, in most cases you can run your white label travel portal in more than one language, with a language switcher so the customer picks what suits them. The parts we control, such as the search boxes, buttons, booking steps, your own pages and your terms, can be shown in the languages you ask for. How many languages are included and whether extra ones can be added later usually depends on your plan, so it is worth confirming that before you promise anything to your customers.

The honest limit is the content that does not come from us. Hotel names and descriptions, room types, fare rules, baggage wording and cancellation terms are passed through from the airline or hotel supplier, and many suppliers send that text in English only. Where a supplier does offer other languages, we can request them, but we cannot translate supplier text ourselves because changing a cancellation rule or a room description by hand would be risky for you if it ends up wrong.

Translations of your own wording are best reviewed by someone on your team who knows how travel is talked about locally. A direct translation can sound odd or even misleading, and you know your market better than any automatic tool does. Confirmation emails, vouchers and invoices can usually follow the language the customer booked in, though anything the customer sees on the payment page or on the airline check in site will be in whatever language that company uses.

Make a short list of the languages your customers actually ask for, then check with us which of those your current plan covers and who will supply the wording for your own pages.