Can I set my own rules about which flights and hotels show up in the search results on my portal?

Yes, you can control what appears in your search results, but the level of control depends on what you are trying to do. If you want to exclude certain airlines, hotel chains, or properties entirely, you can usually set those filters in your portal settings so they never show to your customers. You can also set rules around things like star ratings, price ranges, or specific amenities, so only the options that match your business model appear in the results.

However, some filters work differently depending on whether you are pulling data from the supplier APIs or using your own contracted inventory. If you are selling flights and hotels that come directly from the suppliers, your ability to filter or reorder results may depend on what the API itself can do. For example, you might not be able to hide a particular flight time or hotel room type if the supplier does not offer that level of control through their connection to us. The same applies if you want to create custom rules that go beyond what the standard filters offer.

If you have your own contracts with certain hotels or airlines, you have much more freedom to decide exactly which products show up and how they are displayed. You can choose to show only your contracted properties, or mix them with the supplier results and control the order they appear in. Some travel businesses use this to highlight their preferred partners or to ensure they are selling inventory they have already paid for.

Check what filtering options are available in your specific portal plan, and talk to our team about any custom rules you want to apply beyond the standard search filters.