Can I collect card payments on my white label travel portal using my own payment gateway account?

Yes, in most cases you can plug your own payment gateway into your white label travel portal, so money from your customers goes straight into your own merchant account and your business name is what shows on their card statement.

The usual steps are simple enough. You open a merchant account with a payment gateway, finish the checks and paperwork they ask for, and then share the connection details so the checkout on your portal can talk to that gateway. Which gateways can be connected depends on which ones are already supported and sometimes on your plan, so it is worth naming the gateway you want before you sign anything. If yours is not already supported, adding it is often possible but counts as extra work and takes time, so please do not assume it will be ready on day one. Many agencies also keep an offline option alongside the gateway, so staff can mark a booking as paid by bank transfer or cash in the office.

There is one limit to be honest about. Several airline and hotel suppliers want payment at the moment of booking, while a gateway normally settles money to your bank a few days later. That means you may still need to hold funds in a deposit or wallet with the supplier so tickets and vouchers can be issued immediately. Refunds generally travel back through the same gateway and follow its own timing, and any chargeback or card dispute is handled between you and your gateway provider, not by the portal.

Before you go live, check with your bank or gateway which cards and currencies your account can actually accept, then ask our team to confirm that gateway can be connected for you.