Can my customers see prices in their own currency on my travel booking website?

Yes, in most cases your travel booking website can show prices in the currency your customer prefers, but there are a few things worth understanding about how that works in practice. The portal normally has one main currency that your agency works in, and then a display currency that the customer sees. When a customer switches to their own currency, the system converts the price using the exchange rate your setup is configured to use, so the number on screen is a converted view of the underlying price rather than a separate price from the supplier.

What the supplier sends you matters here. Many hotel and flight suppliers quote in a fixed currency, sometimes the currency of the hotel's own country or the currency agreed in your contract with them. That quoted currency is the one the booking is actually made in, and the converted figure your customer sees is for their convenience. This is why a customer may occasionally see a slightly different amount on their card statement, because the card issuer applies its own rate and sometimes a foreign exchange fee that nobody in the booking chain controls.

How the conversion rate is maintained depends on your setup and your plan. Some arrangements use a rate that you update yourself, others pull a rate automatically, and some add a small buffer so currency movement between the search and the payment does not eat into your margin. It is also worth deciding whether your markup is applied before or after conversion, because that changes how tidy the final figures look to the customer.

The best next step is to confirm which currencies your suppliers actually price in, then ask our team which currency options and rate handling are available on your plan so the amounts your customers see match what they are charged.