Can different branches of my travel agency use the same software while keeping their bookings separate?
General QuestionsCan different branches of my travel agency use the same software while keeping their bookings separate?
Can different branches of my travel agency use the same software while keeping their bookings separate?
Yes, travel agency software can usually support different branches while keeping their daily booking work separate. Each branch may be able to see its own customers, quotations and bookings, while the main office has a wider view of activity across the business.
The exact setup depends on the glideFares plan and the permissions available for your portal. Some businesses want branch staff to work only with their own bookings, while others want staff to help customers from any location. Access can often be arranged around those needs, but you should not assume that every user role or restriction is included automatically.
A shared setup can also make management easier because booking information follows the same process across the agency. Reporting may be available for individual branches or for the whole business, although the detail shown will depend on the travel product, supplier information and reporting options included in your setup. Supplier booking rules will still apply in the same way, no matter which branch creates the booking.
Before your portal is prepared, check which staff should see only their branch, which managers need access across all branches, and whether each branch needs separate branding, markups or reports.
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