Can I save traveller details for regular customers so I do not have to type them again for every booking?

Yes, travel agency software can keep a customer profile with commonly used traveller details, so your staff can prepare future searches and bookings more quickly. This can reduce repeated typing and help avoid simple spelling mistakes when the same person books with your agency again.

The details that can be saved may include the traveller's name, contact information, date of birth and travel preferences. Passport information, loyalty membership details and other sensitive information may also be supported, but this depends on your plan, the travel product and the supplier used for the booking. Some details may still need to be entered again or checked before confirmation.

Saved information should never be treated as automatically correct forever. Names must match the travel document, and passports, contact details, meal preferences and loyalty memberships can change. Your staff should confirm the information with the customer before completing each booking, especially for flights where corrections may be restricted by the airline.

You should also make sure customers understand what information you keep and why, and only give authorised staff access to it. Check which traveller details your glideFares setup can store, then agree a simple process for staff to verify them before every booking.