Can I use my own domain name for my white label travel portal so customers never see another company's name?

Yes, your portal can run on your own domain name, so your customers see your web address and your branding from the first search through to the confirmation page. You keep ownership of the domain in your agency name, and you point it at the portal by making a small setting change at the company you bought the domain from. If you do not have a domain yet, buy one in your business name first and then send us the details once it is registered.

Setting this up is normally a one time job. You tell us the exact web address you want customers to use, whether that is your main address or a separate booking address sitting under it, and we configure the portal to answer on that address. The change you make at your domain company can take a few hours to spread around the internet, so on the first day it is normal for the new address to open for some people slightly before others. We also arrange the secure padlock, so nobody gets a warning when they type in their card and passenger details.

There are two honest limits worth knowing. If your main website already uses that exact address, the booking portal will usually need its own address underneath your domain rather than replacing the one in use, and whoever looks after your current site may need to add a link across to it. Emails from the portal can also go out from your domain, but that part depends on your email provider letting the right records be added, so check with them before you promise it to anyone.

The next thing to do is decide the exact web address you want customers to use and find out who holds the login for your domain, and we will send you the one setting that needs to be added there.