Is there a limit on how many hotel searches my customers can do on my website each month?

Yes, there is usually some limit on how much searching can be done, and it comes mainly from the hotel suppliers rather than from us.

Suppliers watch the balance between the number of searches that come through a connection and the number of bookings that result from them. If a lot of searching happens with very few bookings, they may slow the connection down, or ask for an explanation before they open it up again. That is normal practice across the industry and it is not something we can simply switch off on your behalf. Your own plan with us may also carry a fair use level, so it is worth knowing where you stand before you plan a big campaign.

In day to day trading this rarely gets in the way. A normal flow of customers searching, comparing and booking sits comfortably inside what suppliers expect to see. Problems tend to appear when searches are being generated automatically, when the same search is repeated over and over, or when rates are being pulled only to compare against another website. If your genuine traffic grows, limits can often be lifted, but that is a conversation with the supplier and the outcome depends on how much business you are giving them.

Before you spend money on advertising or open a new sales channel, ask us to confirm what applies to your plan and to each supplier you are connected to, so you know your search volume will hold up when the customers arrive.