Can I put the hotel rates I have negotiated directly with hotels onto my website alongside the ones coming from the API?

Yes, in most cases you can show your own directly contracted hotel rates next to the rates coming from your connected suppliers. This is normally done through a contracting area in the admin panel, where you enter the hotel, the room types, the board basis, the rates by season, the cancellation rules and the number of rooms the hotel has given you. Once that is saved, your own rates appear in the same search results as the supplier rates, so your customer just sees one list of hotels and picks whichever suits them best.

The important difference is in what happens after the booking. A supplier rate coming through an API is checked and confirmed live with that supplier, while your own contracted rate has no live link to the hotel. The system takes the booking and holds it for you, but you or your team still need to confirm it with the hotel yourselves, and you are responsible for keeping the room counts accurate and closing out dates once your allocation is used up.

How much you can load depends on your plan and on how your portal is set up. Some plans include full contracting with seasons, child policy, extra bed rules and stop sell dates, while lighter plans only cover supplier connections. If the hotel is not already in the supplier content database, you may also have to add the photos, description and facilities yourself, and if the same hotel also comes from a supplier you will need to decide which rate shows or whether the cheaper one wins.

The next step is to tell us which hotels you have contracts with and what your plan includes, so we can confirm whether the contracting area is already available to you or needs to be switched on.