Can I send my customer a quote for a holiday they can look at and approve before I make the booking?

Yes, in most cases you can. Travel agency software usually includes a way to build a quote, whether that is a single hotel stay or a longer trip with flights, transfers and sightseeing added together. You pick the options from a search, or type in items you have arranged yourself, and the system puts them into one document you can send to your customer with your own company name and logo on it. Your customer can then look at it in their own time and come back to you.

How the quote reaches them depends on how your portal is set up. Commonly you can send it as a link your customer opens in a browser, or as a file you attach to an email or a messaging app. Some setups let the customer click to accept, which tells you they are happy to go ahead, while others simply let them read it and reply to you. Whether you can offer more than one option in the same quote, for example two hotel choices side by side, depends on your plan, so it is worth checking before you promise that to a client.

The important limit is that a quote is not a held booking. The rates come live from the supplier and they are not reserved until you actually confirm, so if your customer takes a while to decide, the room may sell out or the rate may move. For that reason most quotes carry a short validity note, and you should always re-check the price at the moment you confirm.

Ask us to show you the quoting screen in your portal, then build one practice quote end to end and send it to yourself so you can see exactly what your customer will receive.