Can I see whether a flight booking has been ticketed or is still waiting for confirmation?

Yes, in most cases you can see whether a flight booking is confirmed, ticketed, pending, cancelled or unsuccessful. This helps your staff understand whether the customer can travel or whether the booking still needs attention. A confirmed reservation does not always mean that the airline ticket has been issued, so the ticket status should be checked separately before you tell the customer that everything is complete.

The exact status information depends on what the airline or flight supplier sends through the flight booking API. Some suppliers update the booking quickly, while others may take longer or use different wording for a pending booking. Ticketing can also depend on payment approval, fare conditions, airline checks and any time limit attached to the reservation. glideFares can display the information received, but it cannot guarantee when an airline or supplier will complete ticketing.

Your team should check that a ticket number or clear ticketed status appears before sending final travel documents or advising the customer to travel. If a booking remains pending, shows an error or does not update as expected, check the booking details and the supplier response before trying again or creating another reservation.