Can my customers choose their seats and add baggage when they book a flight?

Yes, customers can often choose seats and add baggage during a flight booking, but this depends on the airline, the fare and what the supplier makes available through the flight booking API. Some flights allow these choices before payment, while others only offer them after the ticket has been issued.

Seat choices may include a preferred area of the aircraft or a specific available seat. The airline may charge an extra amount, and some fares may include seat selection without an extra charge. A seat shown as available can also become unavailable before the booking is completed, because availability is controlled by the airline.

Baggage works in a similar way. The search and booking details may show the baggage already included in the fare and any extra baggage that can be purchased. On some routes, extra baggage cannot be added through the API and must be arranged later with the airline. The final allowance and conditions are always set by the airline.

Before confirming the booking, check the fare details for the included baggage, seat conditions and any extra charges, then review the completed booking to make sure the requested options were confirmed.