Can my customers book more than one hotel room in the same reservation?

Yes, customers can usually book more than one hotel room in the same reservation. They can search for the rooms they need, enter the guests staying in each room and choose a suitable room type for each group. This can make bookings easier for families, friends and business travellers who want to stay at the same property.

The exact options depend on the hotel supplier and the hotel booking API. Some suppliers allow different room types to be combined, while others only return matching rooms with the same meal plan and cancellation conditions. Availability can also change while the customer is choosing, so all rooms should be checked again before payment and confirmation.

In some cases, the supplier may confirm each room separately even when they were requested together. This means one room could be confirmed while another is still waiting or is no longer available. The booking process should clearly show the status and conditions for every room so the customer understands what has been secured.

Check which suppliers support bookings with several rooms, whether mixed room types are allowed and how separate room confirmations are shown before offering this option to customers.