Can I track which bookings still have money due from the customer?

Yes, travel agency software can help you see which bookings are fully paid and which still have an amount due. This gives your team a clearer view of outstanding payments without checking separate notes for every booking.

The exact information available depends on how payments are recorded in your setup. If a payment is collected through a connected payment service, its status may appear automatically. If the customer pays by bank transfer, cash or another method outside the portal, a staff member may need to record that payment manually. The available options can also depend on your plan and the payment service being used.

Payment status should always be checked before a ticket, hotel voucher or other travel document is released. A successful booking status does not always mean that the agency has received every payment from the customer. Supplier deadlines may also be different from the date you agreed with the customer, so your team should keep an eye on both.

Ask glideFares which payment tracking options are included in your setup, then check how your staff should record payments received outside the portal.