Can I prepare a travel quotation for a customer before making the booking?
General QuestionsCan I prepare a travel quotation for a customer before making the booking?
Can I prepare a travel quotation for a customer before making the booking?
Yes, you can prepare a travel quotation before the customer is ready to book. This lets you bring together suitable flights, hotels or other available travel services and share the proposed trip with the customer for review. The exact quotation tools and travel products available may depend on your glideFares plan and the suppliers connected to your agency.
A quotation can help the customer understand the travel dates, passenger details, selected options, booking conditions and estimated total cost. You can make changes while discussing the trip, then continue with the booking after the customer approves it. Depending on the setup, the quotation may also include your agency details and notes for the customer.
A quotation does not normally reserve a seat, room or price. Availability and fares can change until the booking is confirmed, and the supplier may return a different price when you search again. Any cancellation or change conditions should also be checked again before payment and confirmation.
Check which quotation features are included in your plan, then confirm the latest availability, total cost and supplier conditions with your customer before completing the booking.
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