Will my white label travel portal work properly on a mobile phone, or is it only made for computers?

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Asked by Kavya Sinha 📅 Sep 29, 2026 1:28 PM

Will my white label travel portal work properly on a mobile phone, or is it only made for computers?

Answer

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Answered by Kavita Menon 📅 Sep 29, 2026 1:33 PM

Yes, your white label travel portal is built to work on a mobile phone, and in most markets that is where the majority of your customers will book. The search boxes, the results list, the passenger details form and the payment step all adjust to the size of the screen, so someone on a phone sees the same portal as someone on a laptop, just laid out to fit a smaller space.

There are a few honest limits worth knowing. Some of the content that comes from the suppliers, such as long hotel descriptions and large photo galleries, arrives as the supplier sends it and can look heavier on a small screen than the rest of the page. Payment pages usually belong to your payment gateway or your bank, so how they look on a phone is decided by them. Busier screens, such as a seat map or a trip with several cities in it, still work on a phone but are easier for your staff to handle on a bigger screen.

Your branding travels with it. Your logo, your colours and any pages you have added appear on the phone version as well, so a customer on a phone never sees anything that looks like it belongs to someone else. If you do add your own pages, keep the images reasonably small, because a customer on a slow mobile connection will give up on a page that takes too long to open.

The best thing to do next is to open your own portal on your phone, run a real search and go as far as the payment page, on both an Android phone and an iPhone. If anything looks wrong or is hard to tap, tell us what you saw and we will take a look.

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