Will my white label portal work properly on a mobile phone, or is it mainly for people booking on a computer?

Yes, a white label portal from glideFares is built to work on a phone as well as on a desktop computer. The pages adjust to the size of the screen, so a customer searching on a phone sees the same search box, the same results and the same booking form, just laid out in a single column that is easier to scroll and tap. Most agencies now get a good share of their traffic from phones, so the booking path is designed with that in mind rather than treated as an afterthought.

There are a few things outside our control, and it is fair to tell you about them. When a customer reaches the payment step, that page often belongs to your payment provider or to the customer's own bank for card verification, and how well it behaves on a small screen is up to them. The same applies to any supplier page a customer is passed to, and to documents such as tickets or vouchers that open as PDF files, which can be awkward to read on a narrow screen even though they download without trouble. Very old phones and browsers that no longer receive updates may also show pages imperfectly.

If what you actually want is a separate app that customers download from an app store, that is a different piece of work from a mobile friendly website, and whether it is included depends on the plan you are on, so please ask us rather than assume it is covered.

The best thing to do next is to open your test portal on your own phone and on a colleague's phone of a different make, run a search and go all the way to the payment step, then tell us about anything that looks cramped or hard to tap so it can be sorted out before you go live.