When I connect a flight API to my portal, can I mark certain airlines as unavailable so my customers do not see them in search results?

Yes, you can control which airlines appear in your search results, but how you do it depends on your plan and the settings available in your portal. Most portals let you hide specific airlines or airline groups so your customers only see the ones you want to offer. This is useful if you have preferred partnerships, if you want to avoid airlines with poor reviews, or if you simply want to keep the search results cleaner and easier for your customers to browse.

The way this works varies. Some portals give you a simple on-off switch for each airline, while others let you create rules based on airline type, price range, or other factors. You might also be able to set different rules for different customer groups if you have multiple teams or sub-agents booking through your portal. Since these features depend on which plan you are on and how your portal is configured, you should check with your account manager or in your portal settings to see exactly what options are available to you.

Keep in mind that hiding airlines does not change what the flight API itself is searching for behind the scenes. The API will still fetch results from all airlines, but your portal will filter out the ones you have marked as unavailable before showing them to your customer. This means you are not losing any data or making the search slower, you are just controlling what your customers see.

To set up your airline preferences, log into your portal admin area and look for the airline settings or search filter options, or ask your account manager to help you configure this the way you want it.