If I want to change the look of my portal later, like the colours and the homepage pictures, can I do that myself or do I have to ask you every time?

Yes, most of the everyday changes to how your portal looks are things you can do yourself from the admin area, without waiting on us. The usual self service items are your logo, your colour scheme, the main homepage banner images, the welcome text, your contact details in the header and footer, and simple content pages such as an about us page or a terms page. You make the change, save it, and it shows on the live site.

Bigger changes are a different matter. If you want a completely new page layout, the search box moved somewhere else, a new section built from scratch, or something that behaves differently from the standard design, that is design work rather than a settings change, and our team would need to do it for you. How much of that is included depends on your plan, so it is worth asking before you promise a redesign to anyone.

There is also content you cannot edit freely, and it is honest to say so upfront. Hotel photos, room descriptions, airline names and fare rules come through from the suppliers you are connected to, so those are controlled by the supplier feed rather than by your settings. You can usually change how that content is presented, but not rewrite the content itself.

Before you settle on a design, ask us for a walkthrough of the branding section of your admin area so you can see exactly which items you can change on your own and which ones would need to come to us.