How quickly do hotel search results come back on my website, and will adding more suppliers make it slower?

Yes, hotel searches usually come back quickly, but the speed depends on which suppliers you have switched on and how wide the search is.

When a customer searches for a city, the request goes out to every hotel supplier connected to your portal at the same time, and each one answers at its own pace. The slowest supplier is usually what decides how long the page takes. A broad search, such as a whole city for a long stay with more than one room, will always take longer than looking up a single property for a single night, because there is simply more for each supplier to price and send back.

To stop one slow supplier holding up the whole page, a time limit is normally set for each connection, so anything that has not answered in time is left out of that search rather than making your customer wait. Results can also be shown as they arrive instead of all at the end. What cannot be promised is that every supplier will be fast, because their response time is theirs and not ours, and some are noticeably slower than others at busy times of the year.

If your search feels slow, look at which suppliers are switched on and whether any of them are adding very little to your results, and ask any new supplier about their normal response times before you sign with them.