Does the hotel booking API let me see what the cancellation policy is before my customer commits to a booking?

Yes, the hotel booking API shows you the cancellation policy for each room rate before you book, so you can tell your customer upfront whether they can get their money back if they change their mind. Different rates at the same hotel often come with different cancellation terms, so this matters when you are comparing options for your customer or deciding which deal to offer them.

The API returns the cancellation rules as part of the room details, usually shown as free cancellation up to a certain number of days before check in, or non refundable rates where the customer loses their money if they cancel at all. Some hotels also offer flexible rates that cost more but let the customer cancel right up to arrival day. You can display these terms on your booking page so your customer understands what they are buying before they pay.

Keep in mind that the exact cancellation terms depend on what the hotel offers at the time you search, and hotels can change their policies. Some suppliers may not return all the cancellation detail you need, so you should test the API with the hotels your customers book most often to make sure the information is clear enough for your business. Check your API documentation or speak with your technical team about how cancellation policies appear in the response you get back from the supplier.