Can the software remind my staff when a booking needs attention?

Yes, the travel agency software can help your staff keep track of bookings that may need attention, although the reminders available depend on your plan and how each travel product is handled.

A reminder may be useful when a booking is waiting for payment, a document still needs to be collected, a reservation is close to a deadline, or a customer needs a follow up. This can make daily work easier because staff can review outstanding items without relying only on handwritten notes or memory. The exact information shown will depend on what has been recorded in the booking.

Some updates can only appear when the airline, hotel supplier or connected API sends the relevant information. A reminder inside the software should not be treated as a guarantee that every supplier change or deadline will be detected automatically. Your staff should still read the booking conditions, check messages linked to the reservation and confirm important details directly when necessary.

Ask glideFares which booking reminders and task controls are included in your plan, then decide which checks your staff should continue to handle as part of their normal booking process.