Can the hotel booking API tell me straight away if a hotel reservation is confirmed?
GDS & API IntegrationsCan the hotel booking API tell me straight away if a hotel reservation is confirmed?
Can the hotel booking API tell me straight away if a hotel reservation is confirmed?
Yes, the hotel booking API can usually return a booking status after you submit the reservation. If the hotel supplier confirms it immediately, your team can see that the booking is confirmed and use the reservation details to prepare the customer documents.
Some suppliers may return a pending status instead of an immediate confirmation. This can happen when the hotel needs to check the room, when the supplier is waiting for a reply, or when the booking request needs another review. A pending response should not be treated as a confirmed stay, and the customer should not be told that the room is secured until the status changes.
The information available with a confirmed booking depends on the supplier and the connection included in your plan. It may include a supplier reference, guest details, room information, meal details, cancellation terms and instructions for check in. The exact confirmation time and the amount of detail returned can vary between hotels and suppliers.
Before taking a booking live, check which statuses your chosen hotel suppliers return, how pending reservations are updated, and when your staff should issue the hotel voucher to the customer.
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