Can the hotel booking API check the room rate again before my customer pays?
GDS & API IntegrationsCan the hotel booking API check the room rate again before my customer pays?
Can the hotel booking API check the room rate again before my customer pays?
Yes, the hotel booking API can usually check the selected room again before your customer completes payment. This helps confirm that the room is still available and that the rate, taxes, meal plan and cancellation conditions have not changed since the search results were first shown.
Hotel availability can change quickly because the same rooms may be offered through several sales channels. The final check may return the same details, a revised rate, different conditions, or a message that the room is no longer available. What is returned depends on the hotel supplier and the information supported by its API.
Your booking process can show the updated details to the customer and ask them to accept any change before continuing. However, a successful check does not always reserve the room. Availability may still change until the supplier accepts the booking, so the portal should only describe the stay as confirmed after a successful booking response is received.
Ask glideFares which suppliers support a final rate and availability check, then confirm how your portal will present any change before payment and booking.
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