Can staff in different branches use the same travel agency software?

Yes, staff in different branches can usually use the same travel agency software and work with shared travel information. This can help everyone follow customer enquiries, prepare bookings and check trip details without keeping separate records at each location.

What each person can see or change may depend on the access settings included in your plan. You may be able to give managers a wider view while limiting other staff to their own branch, customers or bookings. The available controls should be checked before access is given, especially if branches operate independently or handle confidential traveller information.

Shared access does not mean that every booking action will work in exactly the same way for every branch. Ticketing rights, payment methods, currencies, supplier access and approval steps may depend on your business setup and the travel products being sold. Some supplier services may also require separate permission or arrangements for each location.

Before setting up your branches, decide which information should be shared, which staff should be allowed to make changes and whether managers need a combined view of the whole business, then ask glideFares to confirm which branch and access options are available with your plan.