Can my website work in more than one language for customers who do not read English?

Yes, in most cases, although how much of the page actually changes language depends on where each piece of text comes from. The parts of the portal that belong to you, such as the menus, buttons, form labels, search boxes and checkout steps, can be translated into the languages you want. That covers most of what a customer sees while they move through the site, and once a language is added the customer can usually pick it from the top of the page.

The part to be honest about is the content that comes from the suppliers through the API. Hotel names, descriptions, room type names, amenity lists and cancellation rules are sent to us by the supplier, and not every supplier offers them in every language. Some return content in several languages, and in that case your site can show the translated version. Others send English only, so those sections stay in English even when the rest of the page has switched. Flight results are easier because they are mostly city names, airline names and times rather than long descriptions.

Your booking emails, vouchers and invoices can also be prepared in another language if your plan includes the template editing you need, and the wording there is fully in your hands because it is your own text, not the supplier's. If one of your languages is read right to left, the layout needs checking page by page before you go live, since buttons and tables do not always sit well without a few adjustments.

Tell us which languages your customers need, and we can check which of your connected suppliers return content in those languages before you commit, then review one sample voucher and one sample search result together.