Can my travel agency software track the commission earned by each salesperson?

General Questions
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Asked by Kavya Malhotra 📅 Sep 11, 2026 3:20 PM

Can my travel agency software track the commission earned by each salesperson?

Answer

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Answered by Kavita Menon 📅 Sep 11, 2026 3:26 PM

Yes, travel agency software can track the commission linked to bookings handled by each salesperson. This can help you understand what each team member has sold and what commission may be due, without relying on separate notes or manual calculations.

The exact result depends on how your business calculates commission and which features are included in your plan. Some agencies use the same commission rule for every booking, while others vary it by travel product, booking source, salesperson or profit earned. These rules need to be set up correctly before the reports can be relied on.

Changes after booking can also affect the amount shown. A cancellation, refund, supplier charge or booking amendment may reduce the profit and therefore change the commission. In some cases, the software may update this automatically, while other cases may need to be reviewed by a manager before the commission is approved.

Before using the report for payments, check which booking value the commission is based on, when it becomes payable, and how cancellations and refunds are treated in your setup.

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