Can my travel agency software send a customer a quote with two or three options to choose from?

Yes, most travel agency software lets you build one quote that shows two or three options side by side, and it is one of the parts agents use most. You put the quote together once, add the flights, hotels or packages you want to offer, and the software lays them out as separate choices with a total for each one. The customer sees the same tidy document for every option, which makes it much easier for them to compare and come back to you.

How those options appear depends on the software and on the plan you are on. Some setups send a document by email, others send a link to a page where the customer can open each option, read the day by day detail and pick one. If the quote is built from live supplier prices, you can usually refresh the totals before sending, but prices and availability can still move between the moment you prepare the quote and the moment your customer accepts it, so a final check is always sensible.

When the customer chooses an option, a good system carries that choice into a booking instead of making you type it all again. Whether it can then be confirmed on the spot depends on the supplier or the API sitting behind that option. Some confirm straight away, some need a request and a wait, and anything you arranged yourself offline will still need you to confirm it by hand.

If quoting is a big part of your day, ask to see what the customer actually receives in your own branding, and check whether your plan includes the side by side layout or only one quote for each enquiry.