Can my travel agency software help me keep track of payments due to travel suppliers?

General Questions
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Asked by Imran Nair 📅 Sep 14, 2026 8:15 AM

Can my travel agency software help me keep track of payments due to travel suppliers?

Answer

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Answered by Kavita Menon 📅 Sep 14, 2026 8:21 AM

Yes, travel agency software can help you record payments that are due to travel suppliers and connect them with the related bookings. This can make it easier to see what has already been paid, what is still outstanding and when action may be needed, without relying on separate notes or spreadsheets.

The exact level of support depends on your glideFares plan and how each supplier provides booking and payment information. Some payment details may be added automatically when they are available through the supplier connection, while other details may need to be entered or updated by your staff. The software cannot guarantee that every supplier will provide the same information or send updates at the same time.

Keeping supplier payments linked to bookings can also help your team check that the expected cost matches the booking record before payment is made. It may reduce missed due dates and make it easier to review outstanding items, but staff should still check supplier statements, booking conditions and any direct messages from the supplier. A record in the software does not replace confirmation from the supplier that payment has been received.

Check which supplier payment details are available with your plan, then agree on a simple process for staff to review and update anything that is not supplied automatically.

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