Can my staff use the portal on a mobile phone when they are away from the office?

Yes, your staff can work from a mobile phone. The booking screens adjust to the size of the screen they are opened on, so a phone browser shows the same search, the same results and the same booking form that a laptop does, only stacked into a narrower layout. Your team signs in with the login they already use at the desk, and anything they do on the phone appears straight away for everyone else on the account.

Some jobs sit better on a phone than others. Running a search, checking a booking, pulling up a voucher and passing it on to a customer all work comfortably on a small screen. Longer jobs, such as typing passenger details for a large group, putting a package together or working through a refund, tend to be quicker on a laptop simply because there is more room to see everything at once. Nothing is blocked on a phone, it is a question of what is pleasant to do there.

Be aware of two honest limits. Whether you also get a separate mobile app on top of the browser depends on your plan, so that is worth confirming rather than assuming. And a few screens that open inside the portal come from the supplier rather than from us, which means they follow the supplier's own layout and may not adapt as neatly on a narrow screen.

Open the portal in the browser on your own phone and walk through a normal search and booking exactly as your staff would, and let us know if any screen feels awkward so we can take a look at it.