Can my staff search flights and hotels from several suppliers in one place?

General Questions
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Asked by Leena Kapoor 📅 Aug 31, 2026 7:37 AM

Can my staff search flights and hotels from several suppliers in one place?

Answer

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Answered by Kavita Menon 📅 Aug 31, 2026 7:47 AM

Yes, your staff can search connected suppliers from one place instead of opening a separate website for each one. The software can bring available travel options into a shared search screen, making it easier to compare choices and help a customer while they are waiting.

The results shown will depend on which suppliers are connected to your portal and which products are included in your plan. A supplier may also limit the destinations, room types, airlines or fares it provides. This means the software cannot guarantee that every option available elsewhere will appear in the same search.

Prices and availability can come from suppliers at different speeds, so staff should compare the full booking details, not only the first price they see. They should check baggage, meal terms, cancellation rules, taxes and any payment conditions before confirming. A final availability and price check may also take place when the booking is submitted because supplier information can change during the search.

Ask which suppliers and travel products can be connected to your portal, then check that they cover the destinations and types of bookings your agency sells most often.

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