Can my customers use my white label travel portal on their phones without downloading an app?

Yes, a white label travel portal can be made easy to use through the web browser on a phone, so customers do not normally need to download an app. The pages can adjust to a smaller screen and let customers search, review options and complete a booking while they are away from a computer.

The exact experience depends on the portal setup, the features included in your plan and the booking steps supplied by each travel provider. Some payment pages or special booking options may open in a separate page, and their appearance or ease of use may be controlled by the payment service or supplier. Older phones, small screens and outdated browsers can also affect how smoothly a page works.

A mobile friendly portal is not the same as a separate mobile app. Customers visit it using your website address, and they can save that page to their phone for quicker access if their device allows it. This keeps the booking journey simple, although features such as phone alerts, saved sign in details or device specific tools may not work in the same way as they would in an app.

Before launching, check the full search, booking, payment and confirmation journey on several common phone and tablet screen sizes, and ask glideFares which mobile features are included in your chosen portal setup.