Can my customers see whether breakfast is included before they book a hotel?

Yes, your portal can usually show whether breakfast is included in a hotel room before the customer books. This information comes through the hotel booking API and is normally shown with the room name, meal plan and booking conditions. It helps customers compare rooms that may look similar but include different services.

The details can vary by hotel and supplier. One room may include breakfast for every guest, while another may include it only for certain guests or charge separately at the property. Some offers may describe the meal as breakfast included, while others may use wording such as room only or half board. The portal can display the information received, but it cannot add a meal benefit that the supplier has not confirmed.

Hotel descriptions are not always equally clear or complete. A supplier may provide a short meal description without explaining the serving times, menu, or whether children are covered. Customers should read the room conditions before payment, and your staff should avoid making assumptions when the wording is unclear.

Check which meal details your chosen hotel API supplies and confirm how they will appear on the search results, room selection and booking confirmation.