Can my customers narrow down the hotel results on my portal, like only showing hotels with breakfast included or in a certain area?

Yes, your customers can narrow hotel results instead of scrolling through every property in a city. The hotel booking API sends details along with each property, such as the star rating, the area it sits in, whether a meal is included in the rate and the main facilities, and your portal turns those details into the filters your customers click on. Price range, star rating, board type and location are the ones travellers reach for most often, and they work the same way on a phone as they do on a laptop.

How far the filters can go depends on the supplier and on the hotel itself. Facility information comes from the properties, so one hotel may describe its pool, parking and gym in full while another on the same street says almost nothing. When a property does not report a facility, it cannot be matched to that filter, so it can disappear from the results when a customer ticks the box even though the hotel really does have it. That is worth knowing before you offer a very long list of filters.

You can also choose which filters appear on your portal and in what order, and the same applies to sorting, so results can open cheapest first or highest rated first depending on what your customers respond to. Keeping the list short and reliable usually gives a better experience than showing every option the suppliers offer.

Before you go live, run a few searches in a city you sell often and see how many properties actually carry the information behind each filter you want to switch on. If a filter empties the page too easily, leave it off and keep the ones your suppliers fill in properly.