Can my customers filter hotel searches by facilities such as a swimming pool or parking?

Yes, customers can usually narrow their hotel search by facilities, but the available filters depend on the information supplied through each hotel booking API. Common options may include parking, a swimming pool, internet access, air conditioning, a restaurant, or facilities for disabled guests.

The results are only as complete and accurate as the hotel information received from the supplier. Some hotels provide detailed facility records, while others provide only basic details or use different descriptions for the same facility. This means a filter may leave out a suitable hotel if that facility has not been recorded correctly, and a listed facility may have conditions such as limited opening times or an extra charge.

A filter helps customers create a useful shortlist, but important facilities should still be checked on the hotel details page before booking. For anything essential, such as accessible rooms, secure parking, or a pool that must be open during the stay, your staff may need to confirm it with the supplier or hotel. A booking note can request something, but it does not guarantee that the hotel will provide it.

Ask glideFares which hotel facility filters are supported by your selected API and check how the supplier displays any conditions before making them available to customers.