Can my customers choose seats, baggage and meals while booking a flight on my website?

GDS & API Integrations
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Asked by Sneha Bose 📅 Sep 11, 2026 6:20 AM

Can my customers choose seats, baggage and meals while booking a flight on my website?

Answer

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Answered by Kavita Menon 📅 Sep 11, 2026 6:23 AM

Yes, your customers can choose seats, baggage and meals during a flight booking when the airline, flight supplier and API support those options. The available extras can be shown as part of the booking journey, so the traveller can review them before confirming the flight. Some airlines provide a wide choice, while others offer only basic baggage information or no advance selection at all.

What appears on your website depends on the information returned by the flight API. Seat maps may not be available for every route or fare, and a selected seat may still need confirmation from the airline. Meal choices can also vary by cabin, route and airline. Baggage rules are normally linked to the chosen fare, but optional extra baggage is only offered when the supplier allows it through the API.

In some cases, an extra can be requested during booking but must be confirmed later. Certain services may also be available only after the ticket has been issued, through the airline or the booking management process. Your portal should make the status clear so the traveller does not assume that a request is guaranteed.

Before enabling these options, check which extras your flight suppliers support, whether they can be booked through your plan, and how confirmed or pending requests will be shown to your staff and customers.

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