Can my customers book an airport transfer or hire a car on my portal, or is it only flights and hotels?
General QuestionsCan my customers book an airport transfer or hire a car on my portal, or is it only flights and hotels?
Can my customers book an airport transfer or hire a car on my portal, or is it only flights and hotels?
Yes, many travel portals sell more than flights and hotels, and airport transfers and car hire are the two most common additions. Whether they appear on your own portal depends on the plan you are on and on whether a supplier for that product has been connected to your account, so it is worth checking what is switched on for you before you promise it to a customer.
When a transfer supplier is connected, your customer can search for a car from the airport to their hotel by giving the pickup point, the date and the number of passengers, then book it alongside the flight or the hotel. Car hire works in a similar way, using the pickup and drop off branch, the dates and the age of the driver. The vehicles offered, the meeting instructions and the cancellation rules all come from the supplier, so what your customer sees is what that supplier has available at that moment.
There are limits worth knowing. Not every airport or small town has a transfer or car hire supplier, so some searches come back empty even when the flight and the hotel are there. Luggage limits and child seat requests are handled by the supplier, and a change after booking usually has to go through them rather than being edited on your portal.
Check which products are enabled on your account, and run a test search on the routes your customers actually travel, so you know what your portal will really return before you advertise it.
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