Can my customers book airport transfers and day tours on my portal, or is it only flights and hotels?

Yes, transfers and day tours can sit on your portal alongside flights and hotels, but they come from their own suppliers, so what your customers actually see depends on which connections are switched on for your account and on what your plan includes. They normally appear as their own search tab, with the same look and branding as the rest of your site, so a customer can search a flight, then a hotel, then a transfer without ever leaving your portal.

In practice the two behave a little differently. Airport transfers are usually simple to search, you pick the airport, the hotel or address, the date and the number of passengers, and most come back confirmed straight away. Tours and activities vary more. Some are instantly confirmed, others have to be accepted by the local operator first, and the choice is much better in popular holiday cities than in smaller towns and quieter regions. We cannot promise full coverage everywhere, because that sits with the suppliers rather than with the software.

You can set your own markup on these products the same way you do on flights and hotels, and the booking, the voucher and the invoice carry your agency name. In many setups you can also add a transfer or a tour to a trip the customer is already booking, so they pay once rather than twice, though whether that cross sell is available to you depends on your plan and on the suppliers behind it.

The best next step is to check which transfer and activity suppliers are enabled on your account, then run a few test searches in the destinations you sell most, so you can see the real choice before you put it in front of customers.