Can my company customers approve staff travel before a booking is confirmed?
General QuestionsCan my company customers approve staff travel before a booking is confirmed?
Can my company customers approve staff travel before a booking is confirmed?
Yes, an approval step can often be added for company travel, but the exact options depend on your glideFares plan and the booking setup. A traveller or travel arranger can submit a trip request, and the person responsible for approval can review it before the agency completes the booking.
The approval may cover details such as the traveller, route, hotel, travel dates and reason for the trip. Some businesses may also want separate rules for different teams or types of travel. What can be shown and who can approve each request depends on the access and approval features available with the portal.
Approval does not always hold the original flight or hotel option. Fares, rooms and availability can change while the request is waiting, especially when the supplier does not allow a reservation to be held. The agent may need to search again after approval and tell the customer if the selected option is no longer available or the terms have changed.
Before setting this up, check who should request travel, who should approve it and whether approval is needed for every booking or only certain trips. Ask glideFares to confirm which approval options are included in your plan and how they work with the travel products you intend to sell.
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