Can I use travel agency software to set different booking rules or restrictions for different types of customers?

Yes, you can apply different rules and restrictions depending on your customer type and business needs, though exactly what you can control depends on which features are available in your plan. For example, some agencies need to restrict certain customers to specific suppliers, set spending limits, require approval steps before bookings go through, or show different pricing to different customer groups. Travel agency software lets you build these kinds of controls into your booking portal or system so that each customer sees and can book only what you want them to see and book.

The rules you can set up typically include things like limiting which suppliers appear for each customer, setting minimum or maximum price thresholds, requiring a manager to approve bookings before they are confirmed, applying different commission or markup rates to different customer groups, or restricting bookings to certain travel dates or destinations. Some systems also let you require additional information or documentation before a customer can complete a booking, or set quotas so customers cannot exceed a certain spending limit per month.

Keep in mind that the restrictions you can apply will depend on what your travel agency software supports and what your suppliers allow. Some suppliers may override certain restrictions you try to set, and complex rules sometimes require manual setup or configuration rather than self-service controls. You should review the features available in your plan to see which restrictions you can apply, and test them with a small group of customers before rolling them out widely to make sure they work the way you expect.