Can I use the travel agency software on my phone or tablet when I am away from the office?

Yes, in most cases you can. The software is used through a normal web browser rather than as a program installed on one office computer, so as long as you have an internet connection and your login details you can sign in from a laptop at home, a tablet while travelling or your phone between meetings, and you will see the same bookings and customer records your staff see at their desks.

In practice, some jobs suit a small screen better than others. Looking up a booking reference, checking whether something is confirmed, viewing a customer's contact details or resending a voucher are all quick to do on a phone. Longer work such as comparing fare options, filling in full passenger details for a group or reading through a sales report is usually more comfortable on a larger screen, simply because there is more to see at once.

How smooth the experience is will depend on which parts of the system you use most and how your portal has been set up, so it is worth being honest that not every screen is equally easy on a small phone. Your staff permissions work the same way on any device, so a login that cannot issue tickets in the office cannot issue them from a phone either. Because a phone is easier to lose than a desktop, it is sensible to use a screen lock and avoid saving your login on a shared or public device.

The best next step is to sign in on your own phone and try the handful of tasks you most often need to do away from your desk, then tell us which screens matter most to you so we can look at how they behave on a smaller display.