Can I use my white label portal to let customers pay for their booking in installments instead of all upfront?

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Asked by Imran Nair 📅 Sep 24, 2026 3:06 PM

Can I use my white label portal to let customers pay for their booking in installments instead of all upfront?

Answer

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Answered by Kavita Menon 📅 Sep 24, 2026 3:10 PM

That depends on the payment options your white label portal supports and what your suppliers allow. Some portals can be set up to accept installment payments through third party payment processors, but not all of them work that way. You would need to check with your white label provider about whether installment payments are available on your plan and which payment methods they support.

Even if your portal can accept installments, your suppliers may require full payment upfront before they confirm the booking. Airlines and hotels often need the money before they release the reservation, so you might have to collect the full amount from your customer first and then handle installments on your own side. This means you would be taking on the risk if a customer does not pay the remaining balance.

Some travel businesses use a deposit system instead, where customers pay a percentage upfront to hold the booking and then pay the rest closer to the travel date. This can work within most portals because the full payment still goes through before the trip. Check with your white label provider about what payment timing options are built into your system and whether you can set different rules for different booking types.

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