Can I set up my white label portal to show different hotel and flight options to different customers based on what I think they should see?

White Label Solutions
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Asked by Arjun Nair 📅 Sep 23, 2026 3:27 PM

Can I set up my white label portal to show different hotel and flight options to different customers based on what I think they should see?

Answer

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Answered by Kavita Menon 📅 Sep 23, 2026 3:36 PM

Yes, you can control what your customers see on your white label portal, but the way this works depends on how you want to filter the results. You can set up rules so that certain customer types only see hotels or flights within a price range you choose, or only see suppliers you have decided to work with. This means a budget-conscious customer might see economy options while a premium customer sees luxury hotels and business class flights. You can also hide entire destinations or airlines if you do not want to offer them to certain groups.

The filtering happens at the supplier level and the price level, which are the two main ways to control what appears. If you want to show one customer a four star hotel and another customer only three star hotels, you can do that through your white label settings. The same applies to flights, where you might show some customers all available airlines and others only the carriers you prefer to work with. However, what you cannot do is change the actual content like room descriptions or seat maps that come from the supplier, because those are controlled by the hotel or airline.

Keep in mind that some of these filtering options depend on which plan you have with us and what your suppliers allow. A supplier might restrict how you can filter their inventory, so you should check what rules apply to the hotels and airlines you work with. You should review your current plan details and speak with your account manager about which filtering options are available to you right now.

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