Can I set up my travel agency software so that different team members can only see and book for certain suppliers or destinations?

General Questions
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Asked by Naveen Sharma 📅 Sep 23, 2026 11:27 AM

Can I set up my travel agency software so that different team members can only see and book for certain suppliers or destinations?

Answer

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Answered by Kavita Menon 📅 Sep 23, 2026 11:35 AM

Yes, you can restrict what each team member can see and book depending on your plan and how your software is set up. This kind of control is useful when you want some agents to focus only on certain suppliers, or when you want junior staff to have limited access while they are learning. You might also want to prevent mistakes by stopping someone from booking through a supplier they are not trained to use yet.

The level of control available to you depends on which plan you choose and how your travel agency software is configured. Some plans let you set permissions at a very detailed level, while others offer simpler restrictions. You can usually control access by supplier, by destination, by booking type, or by a combination of these. The setup is normally done through an admin panel where you add your team members and choose what they can and cannot do.

Keep in mind that these restrictions only apply within your own booking system. They do not affect what your customers can see on your white label portal unless you deliberately hide certain suppliers from the customer view as well. If you want to hide suppliers from customers but allow your agents to see them for research, that is a separate setting.

Contact your account manager or check your plan details to see exactly what permission levels are available to you and whether you need to upgrade to unlock more granular controls for your team.

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