Can I sell the hotels I have my own direct deals with on my portal alongside the ones that come from the suppliers?

Yes, in most cases you can sell your own directly contracted hotels on the same portal as the hotels that come in through the booking APIs, although whether this is switched on for you depends on your plan.

The way it normally works is that you load the hotel yourself from your admin area. You enter the property details, the photos and description, the room types, your rates by season or by date range, how many rooms you hold, and your own cancellation rules. Once it is live, that hotel appears in the search results next to the supplier hotels, and in many setups you can choose to have your own properties listed first so your staff and your customers see them before anything else.

The important thing to understand is that the responsibility sits with you for these hotels. There is no live feed from a supplier telling your portal that the rooms are gone or that the rate has gone up, so if your rates or your room counts are out of date, your portal will keep selling at the old figures and you will have to sort it out with the hotel. Bookings for your own hotels come to you rather than to a supplier, so somebody in your office has to pass them to the property and chase the confirmation. You may also find the same hotel showing twice if one of your suppliers sells it too, and in that case it is usually possible to hide the supplier version so only your contracted rate shows.

A good next step is to tell us how many of these hotels you have and whether you hold a fixed allocation or work on request, and we can confirm what your current plan covers before you start loading them.