Can I see which bookings are coming up soon so I can remind my customers about their trips?

General Questions
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Asked by Priya Nair 📅 Oct 10, 2026 11:56 AM

Can I see which bookings are coming up soon so I can remind my customers about their trips?

Answer

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Answered by Kavita Menon 📅 Oct 10, 2026 12:05 PM

Yes, you can set up your portal to show you upcoming bookings so you can stay on top of your customers' travel plans. Most travel software lets you view a calendar or list of confirmed trips with their departure dates, which helps you send reminders, check in with customers before they travel, or flag any bookings that need attention. You can usually filter by date range so you see what is coming up this week, this month, or further ahead depending on what you need.

How much detail you see depends on the software plan you choose. Some portals show you every booking in one dashboard, while others might organize them by customer or by destination. You should be able to click through to see the full itinerary, passenger names, and confirmation numbers for each trip, which makes it easy to help if a customer calls with a question or needs to make changes.

The timing of when bookings appear in this view also depends on the suppliers. Most flights and hotels show up immediately after confirmation, but occasionally a booking might take a few hours to sync through if there are delays on the supplier's end. Check what reporting and calendar features are included in the plan you are considering, and ask whether you can export this data or set up automatic alerts so you do not have to log in every day to stay on top of things.

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